Member Guide
Customer Support: chat now
Our customer support is available Monday to Friday 11am-6pm
Email: mycustomer@realpower.com.my
How do I sign up as a member?
How can I contact customer service?
Real Power primarily provides customer service via WhatsApp.
Click chat now to start chatting with us or scan the QR code below to add Real Power’s official WhatsApp account.
What should I do if I forget my password or account?
- Go to the SIGN IN page and click Forgot password.
- Enter your registered email/phone number and click Send. A verification code will be sent to you.
- Proceed to create a new password for your account.
Don't forget to click RESET PASSWORD.
Overview of My Account
In My Account, you can access the following features: Personal Info, Member, and Orders.
How do I log out of my account?
Go to My Account, then click Sign Out at the bottom of the page.
